Privacy Policy

Privacy Policy of www.qcadoo.com/en website

Date of document preparation: 23rd May 2018
Uniform text: 19thOctober 2022.

Data Controller:  Qcadoo Limited sp. z o. o.  – a company with the registered offices in Kraków,  entered under KRS number 0000344950 into the Register of Entrepreneurs kept by 11th Economic Division of the National Court Register at the District Court for the district of Kraków-Śródmieście in Kraków, identified by tax-payer’s ID [NIP]: 676-241-35-25.

INTRODUCTION

Qcadoo Limited sp. z o. o. (hereinafter: “Qcadoo”) treats privacy of all the users who visit the company’s website www.qcadoo.com/en (hereinafter referred to jointly, together with all its sub-pages, as the “Website” or “Site”) very seriously and is committed to the security of the visitors’ personal data. The privacy policy concerns the personal data that can be processed by Qcadoo in connection with the functioning of its Website, and the personal data processed in other cases explicitly specified herein. The privacy policy does not concern processing of personal data by controllers of other websites, including those referred to with links published at the Website, whom we cannot control in view of the technologies presently used over the Internet.

DEFINITIONS

Personal Data – the term means any data related to an identified or identifiable natural person, which includes: name, surname, ID number, localization data, Internet identifier.
Processing – the term refers to an operation or a set of operations performed on personal data or sets of personal data in an automated or non-automated manner, which includes operations of data collection, recording, storage, retrieval, viewing, use, dissemination or other forms of making data accessible or data removal.
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

TYPES OF COLLECTED DATA AND DATA PROCESSING PROCESSES

DATA COLLECTED AUTOMATICALLY IN CONNECTION WITH THE USE OF THE WEBSITE

As the majority of companies, we automatically collect data related to a user’s visit to the Website, which includes:

– data recorded in server logs, which includes IP addresses, domain names, browser type, operating system type or

– data collected via such technologies as cookie files, API, widgets, local storage and session storage.

In the majority of cases, we will not be able to identify a user with these data or correlate the data to an identifiable user, but we will keep protecting the data. However, when we are able to correlate such pieces of information with an individual user, they become personal data for us, which may occur in particular, when we have additional data from another source, e.g. data that have been collected by means of contact forms, or we are capable of correlating the data with automatically collected data.

We process these data:

  • due to the fact that they are indispensable for purposes resulting from legitimate interests realized by our company, which include in particular:
    a. adaptation of the manner the Website is displayed and its personalization,
    b. recording of data from forms in order to maintain a session and facilitate the use of the Website, as well as to allow the user to access this part of the Website that requires registration and logging-in,
    c. generation of statistics concerning Website use,
    d. analysis of the user’s behaviour within the Website, in order to improve its functioning and to prevent cases of abuse,
  • on the basis of the User’s consent – in case the data are not indispensable for the Website to function, e.g. when they are used for marketing purposes or when they are collected to be transmitted to third parties.

DATA COLLECTED FOR CONTACT PURPOSES:

In case You decide to contact us by means of the contact forms available at our Website, through comments to blog posts sent via a form available at the blog site, by means of e-mail addresses or telephone numbers provided at the Website, via the relevant options available at our profiles in the social media, or by submitting a message to our address via mail service, a courier or in person, as well as in situations, when we are entitled to contact You (e.g. for marketing purposes, when we have acquired Your data), we shall process such personal data that have been provided to us by You and that are indispensable to get in touch with You or to respond to Your message. These data shall include the following in particular:

  • identification and contact data as well as
  • the data included in messages sent to us, as well as
  • the IP address, the date and time, when the message was sent, in case the contract form at our Website has been used
  • other data that we have got in connection with the relation that binds us or that we have collected from other legal sources (e.g. commonly accessible websites and services or from third parties).

We process these data due to the fact that they are indispensable for us to realize our legitimate interests, i.e. in order to:

  • respond to a message sent to us and to keep in touch with You,
  • realize direct marketing of products and services offered by our company and third parties (in the case, when we have not got your consent to process the data for marketing purposes, but the relation that binds us allows us to establish such contact),
  • archive and backup the data in connection with the obligation – imposed on us as a data controller – to properly protect the data).

In certain cases, we may process the data on the basis of your consent, in particular, when we are not bound to you by a previous relation that would allow us to get access to your data or when we want to collect a wider range of data than the ones indispensable for merely contacting You. In such case, You may withdraw your consent at any moment (in particular, by means of the contact data provided at the end of this document).

TIME OF DATA PROCESSING

Your personal data will be processed for a time that is not longer than the time required to realize the objective of such processing. The data will be processed in particular:

  • to contact You – since the date they are collected until the end of correspondence concerning the issue, with reference to which such contact was established (or longer, for instance, in case we establish cooperation with you),
  • for marketing purposes – for the time our legitimate interest exists, i.e. for the duration of the relation that binds us or until the relevant consent is withdrawn if it has been granted to us and provides a basis for data processing,
  • for the purpose of pursuing claims and defending against claims – for the period that does not exceed the period of expiry of claims or for the period of specific proceedings if such proceedings have been instituted,
  • for the purpose of fulfilling obligations imposed by legal regulations – for the period that does not exceed the time required to demonstrate that we properly fulfilled the obligations,
  • for the purposes of preparing statistics and analyses, enhancing Website functioning and safety – for the period these data are indispensable to realize this objective, yet no longer than until You express your effective objection to such processing of the data,
  • for the purpose of archiving and backing the data up – for the period determined in compliance with the policy of data archiving and data backup that is binding in Qcadoo.

RECIPIENTS OF PERSONAL DATA

We shall exercise due diligence in selecting the entities, to whom we shall transfer your data and we shall require such selected entities to protect your data with appropriate technical and organizational means. Your personal data may be disclosed to:

  • third parties that provide us with services that are required to realize the objectives, in connection with which we process your data (e.g. services in the domains of IT, recruitment, digital communication, hosting),
  • entities affiliated with Qcadoo, with which Qcadoo may establish a group, especially when they provide each other with services, or within the framework of internal administrative processes of such a group (e.g. when such disclosure results from organization of tasks within the group),
  • recipients, to whom the data are required to be disclosed pursuant to relevant regulations or a decision of a court of law or another authority,
  • recipients indicated in this Privacy Policy and to other recipients if You approve such entities or if it is indispensable to transfer the data to such recipients to protect your vital interests or vital interests of other natural persons, or to realize our legitimate interest or for the common weal.

TRANSMISSION OF DATA TO THIRD COUNTRIES

Your personal data may be transmitted to entities, which we cooperate with. From time to time, when your personal data are transmitted to a country outside the European Economic Area (EEA) or to countries that do not ensure the same or appropriate level of personal data protection, we shall make sure this process is based on a valid legal basis and involves legally required protection measures.

USE OF COOKIES

Our Website uses cookies and other similar technologies (such as: local storage, SDK, widgets – hereinafter referred to as “Cookies”) that may write certain data in your end device or acquire access to information recorded in this manner. A part of the Cookies is indispensable for the Website to function and, according to law, your consent is not required for them to be used. As far as the remaining Cookies are concerned, we acquire your consent when you visit our Website for the first time or when you re-visit it after clearing your browser’s cash. The consent is received and then managed by means of CookieScript – a tool of the Consent Management System type delivered by Objectis Ltd. (an entity with the registered office in Lithuania at the address: 60 Laisves Street, LT-05120 Vilnus) that  also uses its own Cookies for this purpose, and processes the data exclusively within the EOG territory. A part of the Cookies is delivered by external entities in connection with the fact Qcadoo takes advantage of solutions provided by third parties, which includes tools provided by Google Inc., namely Google reCAPTCHA v3, Google Analytics, Google Tag Manager, Google Fonts, and Youtube. Therefore, these entities may gain access to the data recorded by means of these Cookies.

We use Cookies for the following purposes:

  • to adapt the manner the Website and its elements are displayed (e.g. videos from Youtube) to users’ devices, software and preferences and to record the settings they have selected,
  • to monitor the manner users use the Website, in order to gain the possibility of enhancing its functionality,
  • to personalize advertising content offered on our Website,
  • to direct better-fitted content to users via other websites.

We do not use cookies to collect personal data about You and, by definition, cookies are not aimed at direct identification of a user. Neither do they modify the settings of the user’s browser, nor do they modify the configuration of the user’s device. Situations, when the data collected by means of Cookies may be considered to constitute your personal data, as well as the relevant consequences, are described in detail in the relevant sections of this Privacy Policy.

Each user may disable Cookies in his/her internet browser. Links to websites of some of the web browsers that provide relevant instructions are provided below:

The user may also configure the browser to ask him/her to accept Cookies every time it is required (some browsers may offer such function to be configured by default). Then, the browser will ask the user to give his/her consent to access data every time before it allows Cookies to do so. This allows the user to control, what is stored on his/her device. It has a disadvantage, however, as it may slow down the use of the Website and it may limit certain functions available on our Website. The Cookies-related settings of a browser may be modified at any moment.

We would also like to point out that You can disable the transfer of your personal data for analytical and statistical purposes realized by Google Analytics. To do so, you may download an add-on for your web browser that is available at the following address: https://tools.google.com/dlpage/gaoptout?hl=pl and install it according to the instructions provided at this address: https://support.google.com/analytics/answer/181881?hl=en.

TOOLS PROVIDED BY GOOGLE

In our Webpage, we use tools provided by Google Ireland Limited (registered under No. 368047) with the head offices at the address: Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as “Google”).

We also take advantage of Google Analytics. The information is then made available to the Google company that may use them to contextualize and personalize advertising content. You may disable personalization of advertisements at the address: https://adssettings.google.com/.

The data collected by means of Google Analytics may then be made available to and used by other tools of the Google package that we use (Google Tag Manager).

We also use reCAPTCHA, a Google service that helps protect websites against spam and abuse. “CAPTCHA” is a Turing test that allows people to be distinguished from bots. By adding reCAPTCHA to our Website, we may block automatic software. For the reCAPTCHA interface (API) to be able to function, it collects information about hardware and software (that may, in certain cases, constitute personal data), such as device and application data, and sends them to Google for analysis.

We also use Google Fonts (fonts used in our Website, but stored on Google servers, which may also result in certain data being sent to Google via these tools.

In order to get more information about Google practices related to privacy, please visit the website https://policies.google.com/privacy, as well as the website https://policies.google.com/terms that specifies the terms of provided services.

PROFILES IN SOCIAL MEDIA

We also maintain our company profiles in social media:

As we have a company profile, we have access to the name and surname of a signed-up person, who uses the profile, to the public photograph and other information classified as public. In practice, these are elements that are available to all signed-up users. You may also provide us with other personal data in your comments or messages, such as requests for client support sent via the above-mentioned websites. The ways we process such data are described in a former section of the Privacy Policy.

SAFETY

Our employees and companies contracted by us to provide services for us are obliged to maintain confidentiality and to comply with the regulations on personal data protection. We take reasonably justified technical and organizational measures that are necessary to guarantee an appropriate level of protection and to protect your data managed by our company, especially against the risk of unintended or illegal destruction, loss, modification or disclosure, or against unauthorized access. Our safety measures are constantly improved to match technological developments.

RIGHTS

With reference to each of the rights specified below, you can contact us, especially by means of the contact data provided at the end of this Privacy Policy. You have the following rights:

  • The right to acquire information, access data and acquire data copies. You have the right to request at any time for information about your personal data that we store or to which we have access. On your request, you will be presented, free of charge, with a copy of your personal data subject to processing. For any further request to send further copies of the data, we have the right to demand a fee to cover legitimate costs of processing such a request.
  • The right to withdraw consent. Each time, when your data are processed on the basis of a granted consent, you have the right to withdraw such consent at any time, yet such withdrawal of consent will have no impact on legality of data processing that has been realized before you withdraw such consent.
  • The right to rectify personal data. We take reasonably justified measures to ensure that your personal data are correct, complete and up-to-date. If it becomes necessary to introduce modifications into the data, we hereby request you to notify us about it.
  • The right to portability of personal data. You have the right to transfer personal data in a structured, commonly used and machine-readable format, and to request that the data be transmitted to another controller, in case your personal data are processed on the basis of a granted consent.
  • The right to erase data and to restrict data processing. In the cases provided for in the regulations on personal data protection, you have the right to demand that your personal data be erased. This right, however, is not of absolute character. There may occur situations, when we will still be entitled to process your personal data. You may also request to restrict further processing of your data.
  • The right to object to data processing. In the cases provided for in the relevant regulations, you have the right to object to further processing of your data, when the processing of personal data is based on our legitimate interest.
  • The right to file a complaint with a supervisory body. You have the right to file a complaint with a supervisory body that deals with personal data protection, namely the President of the Personal Data Protection Office.

PRIVACY POLICY MODIFICATIONS

Qcadoo reserves the right to modify the privacy policy by modifying and publishing an up-to-date version of this document at the Website. The date of the most recent update or the date of publication of the uniform text is provided at the top hereof.

CONTACT CONCERNING PERSONAL DATA PROCESSING

With reference to all cases related to processing of your personal data or to the content of this document, you can contact us:

– at the address: Qcadoo Limited sp. z o. o , ul. Walerego Sławka 3 A, 30-633 Kraków,

– at the e-mail address: welcome@qcadoo.com,

– at the phone number: +48 (12) 646-98-00,

– via the contact form provided at www.qcadoo.com/en/contact

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Contact

Qcadoo Limited Sp. z o.o.
ul. Walerego Sławka 3A
30-633 Kraków, Polska

+48 881 501 347

welcome(at)qcadoo.com